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Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform every member regarding the update.

Digital Channels Response

Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.

The platform stated the updated approach better aligns with similar services.

It has advised users to review their products and adjust the sizing manually when needed, resulting in member annoyance.

Measurement Approach Changes

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.

Shopper Stories

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Manual Updates

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.

Service Background

The app has more than 100 million shoppers, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices following member complaints.